Amazon– Job Description
BestTop Career Fair 2019
Customer Service Analyst
The candidate will be involved with Analysis, Customer Interaction and Investigations.
The candidate will work closely together with the client's law enforcement teams.
Working hours are from 8.30am – 5.30pm.
Willing to support shift pattern either from Tuesday – Saturday OR from Sunday – Thursday.
Willing to support on PH holiday from 8.30am – 5.30pm (OIL will be given for every PH worked)
Flexible and quick learner, able to adapt to continuously evolving changes at client project
Strong soft skills: Self-Confidence, Dealing with Complexity
Excellent communication skills: verbal, written, listening skills
Demonstrate speed at carrying out tasks, agility, critical-thinking, and problem-solving skills, ability to learn quickly
Self-driven with attention to detail and follow-through to closure of issues
Ability to multi-task and work under pressure
Language skills: English
Data Analytics Analyst
Design innovative approaches to view and interact with data for analysis.
Responsible for the design and implementation of models and systems to harness the power of data and analytics
Use quantitative methods to derive actionable insights and outcomes from data
Identify opportunities to develop forecasts, statistical models, segmentation schemes, and data-driven analyses to drive marketing and merchandising efforts around customer acquisition and conversion
Integrate systems and data effectively and efficiently, working across teams as necessary
Bachelor or Master degree with good Honours or equivalent in Computer Science, Mathematics or Engineering or equivalent
Recent graduates (with <3 years of work experience) and undergraduates in their last academic year Interpersonal Skills