Amazon– Job Description

BestTop Career Fair 2019

Position

Customer Service Analyst

 

Job responsibility:

The candidate will be involved with Analysis, Customer Interaction and Investigations.

The candidate will work closely together with the client's law enforcement teams.

Working hours are from 8.30am – 5.30pm.

Willing to support shift pattern either from Tuesday – Saturday OR from Sunday – Thursday.

Willing to support on PH holiday from 8.30am – 5.30pm (OIL will be given for every PH worked)

 

Qualification:

Flexible and quick learner, able to adapt to continuously evolving changes at client project

Strong soft skills: Self-Confidence, Dealing with Complexity

Excellent communication skills: verbal, written, listening skills

Demonstrate speed at carrying out tasks, agility, critical-thinking, and problem-solving skills, ability to learn quickly

Self-driven with attention to detail and follow-through to closure of issues

Ability to multi-task and work under pressure

Language skills: English

Position

Data Analytics Analyst

Job responsibilities:

Design innovative approaches to view and interact with data for analysis.

Responsible for the design and implementation of models and systems to harness the power of data and analytics

Use quantitative methods to derive actionable insights and outcomes from data

Identify opportunities to develop forecasts, statistical models, segmentation schemes, and data-driven analyses to drive marketing and merchandising efforts around customer acquisition and conversion

Integrate systems and data effectively and efficiently, working across teams as necessary

 

Qualification:

Bachelor or Master degree with good Honours or equivalent in Computer Science, Mathematics or Engineering or equivalent

Recent graduates (with <3 years of work experience) and undergraduates in their last academic year Interpersonal Skills

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